Terms of Service

Article 1 (Purpose)

This term has the object to stipulate basic subjects, such as the rights between the customer and the company in service use, obligation and responsibility, and conditions and procedure for using the service, in the service, Asia Artist Awards web, Starpoll APP(This is called Starnews Service) provided by Starnews corporation.

Article 2 (Effect and change of terms)

① This term is valid for all users using the service in Korea. Meanwhile, this term can be valid for all users access to using the service through the conclusion of a contract for the right of foreign customers.

② This conditions and terms of the agreement are notified on the screen or alternative way in the use of the service, and the terms will be valid if the user agreed and registered for the service. Before the user agrees to the terms, another screen or connected link will be popped to confirm and understand the conditions and terms easily to avoid misunderstanding.

③ If it is necessary, the company can change the conditions and terms within the confines of the law and other relevant regulations. If change the term, the effective date and reason for the change will be announced in 15 days before the effective date on the service page (if it is against users, at least 30 days before), and the same notice will be popped up on the web page for other devices.

④ If the user does not take any gesture for refusal still the effective date after notice of the change, the company regards the user agrees on the change of conditions and terms as mentioned in the clause 3.

⑤ If the user displays refusal, she/he can decide to cancel the contract or to withdraw the membership.

⑥ This term is effective from the date the user agrees to the date the user cancel the membership. Several conditions and terms, however, can be valid after membership withdrawal.

Article 3 (Additional rules)

The subjects not discussed in this agreement are based on the relevant acts and commercial practice, such as the consumer protection law and copyright law in the Cultural Industry Promotion Basic Act and electronic commercial law.

Article 4 (Definitions of the terms)

① The definition of the terms used in this agreements are following

1. User(member): all users of the service with the assent of this agreement or registering through the required process by the company on the service webpage to use the service.
2. Social login in service interworking: various services accessible with one linked ID and password through the service by social login platform and interworking company. The user can manage the certification of membership, change of member information, and registration and cancel the membership at a time.
3. ID: e-mail address, chosen by the user and approved by the company for identification of “users” and using the “service” in the social login interworking service.
4. Password: set combined words and numbers by the user herself/himself to protect the member information.
5. System operator: responsible person selected by the company for handling overall management and smooth operation of the service
6. Suspension/stopping the service: the company suspend the service for a certain period during the normal usage as the regulatory requirement acts for
7. Point: In using the service, the members earn their own points by advertising or using other services, or in return for agreeing to events, promotions, other transactions, and fulfillment of the conditions. Points can be converted to voting rights.

② The definitions of the terms, not provided in the clause 2, are in accordance with the relevant statute and guide on service.

2. Service Use Contract

Article 5 (Contracting the Service Use)

① If the customer pressed the button of 'agree' in the process of registration, this agreement considers that she/he agrees on the conditions and terms in the service use.

② The Service Use contract is valid when the company approves the application for utilization as the Article 6 represents.

③ The user should be well-informed of the notice the company announced like following conditions in advance and enter into a business without a mistake before contracting the service use within the application for utilization.

1. Method of use and relevant details including service details, prices, a period of use, and accessible devices.

Article 6 (Application for utilization)

① The application for utilization should be requested through the method assenting the agreement and providing personal information for providing the “service”.

1. Name
2. ID
3. Password
4. others if the company considers as necessary and requires

Article 7 (Approval for the application)

① The company confirms the detail mentioned in the article 6 and approves the user if she/he agrees on the term only.

② The service contract between the company and the user is valid when the approval is reached to the user.

Article 8 (The limit of approval)

① The company can delay/suspend the approval of the application for utilization or claim for compensation at every following case determined by the importance of the matters.

1. If not possible to provide service in the matter of attribute of the work or technology.
2. It is not possible to prove within reasons attributable to the user, such as registration with wrong or omitted information or attachment of fake documents.
3. The application intended to impediment public peace and good order, or traditional custom.
4. If the user has disqualified before, according to the Article 23 (cancellation or suspension of the contract). However, if the user will be excepted if she/he has re-applied and be approved after 1 year of the disqualification.
5. In case of the user does not pay the charges without any valid reason after use of the service, such as discretionary cancellation of the registered payment method, suspension of payment, and insolvency.
6. If the user stays, lives or accesses the website in the country the company does not provide the service or does not approve the copyright.
7. The user has been disqualified or suspended with reasons attributable to the user, if the user conducted a criminal act or obviously exploited to other uses rather than the normal, like registering and deregistering to paid-up member repetitively in a certain period.
8. and others if the user could not satisfy the requirement determined by the company.

② The company can cancel or suspend the contract based on this term, if the company finds a relevant cause, included by the mentioned case above, after approval of the application.

Article 9 (Change of the conditions and terms)

The user should modify the form or stated items to fit the certain manners determined by the company within the changed forms when she/he applies for the utilization.

3. Service Use

Article 10 (Starting the use of the service)

① The company starts to provide service when it approves the application of utilization. Several services, however, is available in a certain appointed date.

② The company notifies to the user on the website if it cannot start providing the service due to a problem in the work or technological error.

Article 11 (Service hours)

① The service hour is in principle to provide 24 hours a day without a day-off. However, providing the service can be paused in a certain period due to regular inspection or technological reasons intending to manage the operation in the work. In this case, the company announced the pause and pausing time of the service in advance in principle. If the company cannot announce beforehand with an urgent or unavoidable reason, announces immediately after the work.

② The company can divide the service into a certain scale, and determine the available service hours for the certain scale of service hours, and then announce the detail.

Article 12 (Change or discontinuance of the service)

① The company can change the service provided with a proper reason if necessary, such as operational or technological needs, and in this case the company announces the change of the conditions and terms, and effective date to the user within a manner according to the Article 2 (Change of the conditions and terms) and the Article 3. However, the changed term is crucial or against the user, the company announce the change and ask an approval in a manner the company noticed in the agreement.

② The company can limit or pause the service partly or all temporarily if the circumstance is included in each following case

1. Unavoidable circumstance due to the maintenance or construction of the facilities for the service.
2. The user intendedly disturbs the activity to provide the service and to operate the service of the company in a certain period, like register and deregister the certain service repetitively.
3. Faced difficulties to use the service normally due to a power outage, an obstacle of various facilities, or congestion of the use.
4. The company faces the difficulties to provide the service due to the company's various reasons, such as the contract end with the service offer.
5. Irresistible reasons the company cannot avoid; other natural disasters; a state of national emergency; service interruption in a conduct of administration or jurisdiction by the Communications Commission, Korea Information Security Agency, and other government institutions, government organizations, investigative agencies, or the Court.

③ If the service providing is paused, the company announces to the user within a manner of the Article 2 (the change of conditions and terms) and Article 3. However, if it is not possible to announce beforehand with an unavoidable reason, the company can announce immediately after the work.

④ The company can change, modify, or stop providing free service partly or all for the company's policy or operation purposes, and the compensation for this will not be provided to the user.

Article 13 (Providing information and posting advertisements)

① The company can post a variety of information and advertisement on the service page in the operating the service.

② The contact or trade between the user and advertiser is an issue between them completely, not the company if the user participates an activity or a service from the advertisement on the web page. If there is a trouble between the user and the advertiser, they should deal with it directly, the company is not responsible for any of this issue.

Article 14 (Posting and deleting the post)

① If the company considers that the posting posted or conveyed by a user (to the public or convey between the users) is included in one of the following cases, it can delete the post without giving a prior notice, and the company has no responsibility for this.

1. The content brings disgrace to a company, other users, or third parties with a slander.
2. If the information, sentences, and figures of the content can be under the infraction of the public order or traditional custom.
3. The content can be counted as colligated to criminal action.
4. The content infringes the copyrights of the company or the third party or other rights.
5. The posting period exceeds the stipulated time limit according to the guiding principle of details in the Article 2.
6. The content is not relevant to the service the company provides.
7. If posted advertising or promotional matters without any approval.
8. And other posts the company considers it can infringe the relevant Act or the instruction of the company.

② The company can enforce an additional relevant guidance details of the posting, the user should post or delete every kind of post (including the information conveyed between the users) to follow the guidelines.

Article 15 (Copyright of the post)

① The user possesses the copyright for the posts in the service posted by the user (including the conveyed information between the user), while the company has the right to post this posting on the service page.

② The company cannot use the posts for other purposes without the agreement of the user who posted it.

③ The company has no penal responsibility for the posts by the users which infringes the copyrights of other users or program in the service use. If the company is being sued for any damage with reasons for infringement of copyrights of others or program, the relevant user needs to endeavor to exempt the company from the responsibility. If cannot exempt the responsibility, the user should compensate all the relevant damage occurred to the firm.

④ The company can delete the posts of a certain user when the contract of use is canceled by the user or with a proper reason. If the post includes the content infringes the relevant Act, such as the law regarding the promotion of information and communication network use and protection of information and copyright, the rightful person can request to stop posting or delete the post to the company according to the procedure defined by the relevant Act, and the company needs to take a measure according to the relevant Act.

⑤ The company can block the access to a certain post temporarily or delete the post in compliance with the relevant Act if the posting is counted as it violates the rights of others, such as an invasion of privacy and defamation, without any request by the rightful person.

⑥ The copyright of a work or other content posted by the firm belongs to the firm.

⑦ The user cannot provide information to the third party or take advantage of the posted sources in the use of the service by processing or selling the information, and the relevant Act will be applied if the post infringes a copyright.

Article 16 (Special regulations for foreign users)

① The company endeavors to provide the service applying the same standard of service it provides to all, and conform the certain country's relevant Acts and legal requirements, concurrently. This article is applied to the users who are provided with the service in other countries, not in Korea.

1. The user should agree to submit and save the information of the user in Korea.
2. The user staying in the country, the Korean government prohibits, should not export, or participate or use the commercial service (e.g. advertisement or payment) in compliance with the specially specified country listed.

   4. Obligation of the contracting party

Article 17 (Obligation of the company)

① The company does not leak or distribute the personal information provided by the user to use the service and relevant information about the service providing to the third party without the user's approval. However, it will be excepted if the company is requested to provide the information for the investigative purpose in the provisions of the law by the related institutes or Korea Communications Standards Commission.

② The company can use the part or whole of users' personal information for drawing statistical data without the users' approval beforehand in relation to the work and can send cookies to the users' computer for this. In this case, the user can change the setting to reject to receive the cookies or receive a caution of receiving the cookies in her/his web browser, the change of service with a reason for the change of setting will be responsible for the user.

③ The company should deal with a complaint related to the providing service from the user promptly, and if it is difficult to treat the problem the company should announce the reason and schedule to solve it on the service page or send them via e-mail to users.

④ The company compensates the damage inflicted on the user in compliance with this agreement if the company infracts the obligation.

⑤ The company follows the law regarding the promotion of information and communication network use and protection of information, Protection of Communications Secrets Act and other relevant Act for service operation and maintenance.

Article 18 (obligation of the user)

① The user is not allowed to conduct each following action in the using the service.

1. Registering or changing the service with wrong information or illegally or fraudulently use other's ID or password.
2. Exploiting the information gained by the provided service to copy, distribute, or use commercially without the company's approval beforehand.
3. Conducting a defamation or disbenefit to others.
4. Posting pornography on the board or linking to the pornographic site.
5. Infringement of the company's or the third party's copyright, or other copyrights.

   (Including the conduct which infringes the third party's copyright intendedly through a mean and method deceiving the company, even though the company has taken a technological measure, such as blocking the IP connection in accordance with the infringement of the third party's copyright in the inside and outside of the country.)

6. Disseminating the information, sentences, figures, or sound of content violating the public order or traditional custom.
7. Putting or spreading a source of computer virus which causes errors in the relevant facilities of the service, or destruction/chaos of the information.
8. Sending an advertising information or (illegal) junk mail which can disturb the service operation or sustainable service providing, against to the intent of refusing the reception.
9. Impersonating others or record a relationship with others fraudulently.
10. Collecting, saving, or opening to the public of other users' personal information.
11. Spreading false information intending to take commercial advantages or to disbenefit others.
12. gambling or similar playing with betting.
13. Spreading information with content conducting an intercession or mediation of a prostitution.
14. Disturbing other's daily life by keeping sending words, sound, a text, an image, or video causing a shame, disgust, or fear.
15. Changing the posted information on the service page.
16. Sending or posting a prohibited information (including a computer program) in accordance with the relevant Act.
17. Posting or Sending an email with impersonating an employee, operating manager or others.
18. Posting or sending an email a source which includes software virus, and other computer codes, file or program intending to interrupt or destroy the normal use of the computer software, hardware, or electronic equipment.
19. Harassing other users like a stalking.
20. Register and purchase the service and cancel within a month, and conducting this more than two times, thus abuse the provided service.
21. and other illegal or inappropriate action.

② The user follows the relevant Act, applied terms, detailed instruction for use, service use guidance and precautions notified on the website, and notice related to the service use by the company, in the use of charged service, and should not conduct any action which can disturb the work of the company.

③ The user cannot conduct a profit-making activity, such as sales of charged service using the provided service, excepting an officially recognized case. Also, the user is not allowed to conduct a profit-seeking activity by spreading commercial software through hacking, advertising, or promoting pornographic website. If the user infringes this clause, the company is not responsible for any result from it, the user needs to compensate all damage caused by her/his actions. In addition, the company can take a legal action, such as notifying to police or reporting the investigating institutions, if the above action is disclosed.

④ The user should provide complete information corresponding with the current facts when filling the personal information for the service use (the filled personal information will be mentioned as 'registered information' in this agreement for the rest).

⑤ The user should update the information immediately after the change of information is made. If the provided registered or changed information by the user is not correct and if the user conducted other activity mentioned in the clause 1, the company can block or pause the user's service use, or even cancel the service use contract in compliance with the Article 25.

Article 19 (Obligation and responsibility to manage the ID and password)

① The user should manage her/his ID and password thoroughly.

② All the results caused by the neglection of the managing the ID and password are responsible for the user. However, the company is responsible only if the problem caused by a responsible reason such as an error of the operating system.

③ The user should not allow the third party to use her/his ID and password. If the user recognizes that the id and password are stolen or used by others, she/he should notify the problem to the company and follow the guidance provided by the company.

④ If the user did not notify the problem of stolen ID and password or did not follow the guidance after notification, the company has no responsibility for the damage after that.

⑤ The user ID cannot be modified without approval by the company.

Article 20 (Announcement to the user)

① The company can announce a notification to the registered SNS address or email.

② If it is difficult to do individual notice due to the omitted or changed contract of the user and contacted to the registered email or SNS, more than two times, the company can announce on the service board more than 7 days instead of the individual notice.

Article 21 (Protecting personal information of the user)

The company endeavors to protect the users' personal information including the registered information in compliance with the relevant Act. The protecting the users' personal information is based on the relevant Act and “policy processing of personal information” determined by the company. Especially, in case of the user agrees the conditions and terms in accordance with the law regarding the promotion of information and communication network use and protection of information, provides the personal information to the third party within the confines the user assents, the company states the process of the policy processing the personal information of the company in detail. The policy processing personal information', posted on the service webpage by the company, can constitute the part of the agreement, and the users agree on this conditions and terms.

Article 22 (Collecting, providing and trust handle of the personal information)

The company performs the handling and managing the collected personal information by itself in principle, however it can entrust the part or whole work to the chosen company if necessary. If the company entrust the work of handling and managing the personal information to the third party, the company notices and announces the statement of all the matters of “the company's policy processing the personal information”.

5. Cancellation of the contract and restriction of use

Article 23 (Cancel the contract and restrict the use)

① To cancel the service use contract, the user should apply on the personal service page or contacting by phone, and other methods the company states. The company informs the procedure and all the matters of “the agreement of Asia Artist Awards”, related to withdrawal subscription, refund, and cancellation of the contract of the service. If the user cancels the contract, the company delete all the personal information and data immediately after the cancellation of the contract, excepting in case of retaining the personal information, in compliance with the relevant Act and policy processing the personal information. Confirm the guidance details before cancellation or withdrawal the contract. The company has no responsibility regarding this problem if the user does not take any proper action to retain the personal data, even though the company guides to delete the data.

② The company can take an action to restrict, close, cancel the the service use contract or membership, if the user does not perform the obligation in accordance with the Article 18 (Obligation of the user) or if the company finds a reason to limit the membership or contract in accordance with the Article 8 (Limit approval of the application for utilization). If the company takes an action like above, provide at least 15 days to provide an opportunity to explain and convince that. If the user gives prima facie evidence of the reason proving that there is no intention and responsibility for that, the company extend the service period by a paused period.

③ The company can restrict the service use even if the user approved and contracted to use the service.

④ The company notifies and asks whether the user still wants to use the service if the user has no service use history for 6 months, and the company can cancel the contract if the user does not reply within a certain period the company decided.

⑤ The user can raise an objection about the company's action taken following the procedure the company stated, according to the Clause 2 and 3 of the current Article.

⑥ The company reactivates the service use immediately if the objection is reasonable and the company approved this, according to the Clause 5 of the current Article.

Article 24 (Transfer Prohibition)

① The user cannot transfer or give the right to use the service or the contracting status to others, and the all the rights and responsibility including a copyright reside in the user who posted.

6. Compensation for damages and others

Article 25 (Compensation for Damages)

① The company compensates only the incurred loss to the user if the company damaged the user intendedly or by a crucial mistake.

② If the company is being sued by the third party for damage with a reason for any illegal action or infringement of this agreement the relevant user needs to endeavor to exempt the company from the responsibility. If cannot exempt the responsibility, the user should compensate all the relevant damage occurred to the firm.

Article 26 (Exemption for liability)

① The responsibility of the company to provide the service can be exempted if the company cannot work due to irresistible force such as natural disaster.

② The error occurred in the use with the reasons attributable to the user are not responsible for the company.

③ The company has no responsibility for the loss of expected benefits from the service use of the user or other loss occurred by the sources in the service use. The company also has no responsibility for the content of posts on the website about its information, reliability, and accuracy of the sources.

④ The company has no obligation to intervene a trouble between the users or the third party in the use of the service and has no responsibility to compensate for damages from the trouble.

Article 27 (A Competent Court)

① If there is a trouble between the user and the company in the service use, each of them discusses to solve the problem sincerely. If cannot, they can apply for a dispute mediation to the dispute mediation committee in compliance with the Cultural Industry Promotion Basic Act.

② If they cannot solve the dispute within the Clause 1 of the current Article, either party can sue each other. All the legal matters occurred in this process will be determined in compliance with the law of the Republic of Korea where the contract is signed and executed, regardless of the conflict of laws principles.

③ If the user uses the service at the website of Asia Artist Awards, it means that the user agrees to all the relevant legal action relevant to the problem using the service at the Asia Artist Awards website is conducted in the branches of Seoul District Court in the Republic of Korea. You agree to remise a formal objection in the present and future and remise to argue that it is unfair to process the legal action in the certain court, processing the legal procedure in the certain court within the maximum extent permitted by law. This relinquishment of your legal claim cannot be canceled later.